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RT Embedded Team Leader- JB -159

Israel, Herzliya -Tel Aviv

Helpdesk Technician -JB-198

Israel, Herzliya -Tel Aviv
We’re looking for an IT help desk to provide internal support for employees.
This person will work as part of the information system team and will report to the Helpdesk TL.
Ability to inquire and solve OS issues using all available sources of information. Willing to always be updated with the latest news and releases from Vendors.

Responsibilities:

  • Mobile devices configuration (iOS, Android).
  • Deploy workstations for new employees.
  • PC and Mac hardware, Printers, computer peripherals.
  • Client PC connectivity - Ethernet, TCP/IP.
  • Ability to diagnose and resolve basic technical issues.
  • Strong customer service and troubleshooting skills.
  • Backup and restore of workstations.

Skills & Experience:

  • 3+ years of experience in a similar position.
  • Experienced with Windows operation systems (7/8/10).
  • Familiarity with TCP\IP.
  • Good understanding of PC related hardware.
  • Knowledge in Office 365.
  • Knowledge in IOS and Linux – an advantage.
  • Background in networking technologies(HTTP, DNS, SSL) and network components.
  • Familiarity with automatic deployment tools (WDS, etc.).
Apply now