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RT Embedded Team Leader JB -159

Israel, Herzliya -Tel Aviv

QA Team Leader JB-181

Israel, Herzliya -Tel Aviv

Developer Support Engineer (WeR) - Tier4 JB-176

Israel, Herzliya -Tel Aviv

Responsibilities:

  • Bachelor’s degree and support experience.
  • 3+ years' experience in C#, ASP.NET a must
  • 2+ years' experience as a Field Support Engineer, Customer Service Engineer, System Engine
  • Experience in installations, configurations & maintenance of Operating Systems (Windows)
  • Experience with Databases - Must
  • Experience with customer facing activities in an international environment
  • Background in networking technologies(HTTP, DNS, SSL) and network components
  • English speakers – mandatory, other European language – advantage
  • Out of the box thinker, creative problem solver
  • Good Troubleshooting Skills and Methodological Approach
  • Advantages: Background in developing HTML5, CSS, Angular, JQuery, Web Services, XAML
  • Experience in publishing APP to stores (IOS, Android)  - Advantage
  • Experience in cloud environments (Azure, Amazon)  - Advantage

Essential Duties and Responsabilities:

  • Provide technical assistance support in analyzing, diagnosing, replicating and troubleshooting customers reported issues to resolution .
  • Communicate technically complex remedies, solutions or workarounds in a clear and concise manner.
  • Upgrade, design and deploy for complex environments.
  • Install, demo and report back on installations of software (features/bugs/improvements)
  • Create and maintain support tools for customers.
  • Report and submit product defects in the bug tracking system
  • Regular follow ups with customers with recommendations, updates and action plans
Apply now