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About

Full stack developer, SigmaDots - JB-210

Israel, Herzliya - Tel Aviv

Digital Manager, ESI Novel - JB-209

Israel, Herzliya -Tel Aviv

Devops Engineer - JB-208

Israel, Hertzeliya

Developer Support Engineer Tier4 – JB –176

Israel, Hertzeliya

Experience:

  • Bachelor’s degree and support experience.
  • 3+ years' experience in C#, ASP.NET a must
  • 2+ years' experience as a Field Support Engineer, Customer Service Engineer, System Engine.
  • Experience in installations, configurations & maintenance of Operating Systems (Windows).
  • Experience with Databases - Must.
  • Experience with customer facing activities in an international environment.
  • Background in networking technologies(HTTP, DNS, SSL) and network components.
  • English speakers – mandatory, other European language – advantage.
  • Out of the box thinker, creative problem solver.
  • Good Troubleshooting Skills and Methodological Approach.
  • Advantages: Background in developing HTML5, CSS, Angular, JQuery, Web Services, XAML.
  • Experience in publishing APP to stores (IOS, Android)  - Advantage.
  • Experience in cloud environments (Azure, Amazon)  - Advantage.

Essential Duties and Responsibilities:

  • Provide technical assistance support in analyzing, diagnosing, replicating and troubleshooting customers reported issues to resolution .
  • Communicate technically complex remedies, solutions or workarounds in a clear and concise manner.
  • Upgrade, design and deploy for complex environments.
  • Install, demo and report back on installations of software (features/bugs/improvements).
  • Create and maintain support tools for customers.
  • Report and submit product defects in the bug tracking system.
  • Regular follow ups with customers with recommendations, updates and action plans.
Apply now